Cirkex believes your personal data belongs to you. This Privacy Policy explains in detail what information we collect, why we collect it, and how we keep it secure.
How our security measures keep your data protected
All data transfers on the Cirkex platform are secured with 256-bit SSL encryption. Your login credentials, payment data, and personal details are encrypted at all times.
Identity document copies collected during the KYC (Know Your Customer) process are stored under strict security. Only authorized personnel have access to this information.
Cirkex servers are protected by firewalls and an anti-intrusion system. User data is stored exclusively in designated encrypted databases.
Cirkex never sells your personal data to advertisers or third parties. Your information is used solely to operate Cirkex's own services.
Optional two-factor authentication is available on Cirkex. Enabling it reduces the risk of unauthorized access to your account to virtually zero.
You may contact Cirkex support at any time to request deletion of your personal data. Where there are no legal obligations to retain it, your request will be processed within 30 days.
This Privacy Policy ensures transparency between Cirkex (https://cirkex.win) and its users regarding the collection, use, and protection of data. By using Cirkex, you are agreeing to this policy.
Cirkex is an online gaming and entertainment platform built for users in Bangladesh. We believe privacy is a fundamental right. That is why Cirkex takes every precaution at each stage — from data collection to storage.
This Privacy Policy applies to:
Please Note: If you have any questions about this policy, please contact Cirkex support. We are ready to answer all enquiries.
Cirkex only collects information that is necessary to provide its services. We never collect excessive or unnecessary data.
| Data Types | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, nationality | Account verification and age confirmation |
| Contact Information | Email address, phone number | Account security and support |
| Financial information | Payment Method Details | Deposit & withdrawal processing |
| Technical Information | IP address, device information | Security & Fraud Prevention |
| Usage Information | Gaming history, transaction logs | Responsible Gaming & Service Improvement |
A copy of your national ID or passport may be requested for identity verification. These documents are stored under strict security measures and used solely for verification purposes.
Cirkex uses the data it collects solely for the following purposes:
Our commitment: Cirkex never uses your data for unnecessary purposes. Every use of your information has a clear and legitimate reason behind it.
Cirkex does not sell your personal data to third parties. However, limited information may be shared in certain specific circumstances:
Every third-party partner is contractually bound to uphold Cirkex's privacy standards. They may not use any information received for any other purpose.
Warning: Cirkex does not share your data with advertising companies or marketing data brokers. Any claim to the contrary is fraudulent.
The Cirkex website uses cookies and similar technologies. Cookies are small data files stored on your device.
Types of cookies we use:
You can manage cookies through your browser settings. Note that disabling essential cookies may cause some features to not work properly.
Cirkex retains your data only for as long as necessary. Retention periods vary depending on the type of information and applicable legal obligations.
Upon expiry, data is securely deleted or anonymized. Early deletion on user request is also possible, unless legal obligations require otherwise.
As a Cirkex user, you have the following rights:
The right to know what information Cirkex holds about you
Right to Request Correction of Inaccurate or Outdated Information
Right to request deletion of your data under certain circumstances
Right to object to the processing of your data for specific purposes
The right to download a copy of your data
Right to request temporary restriction of data processing under certain circumstances
To exercise your rights: To exercise any of your data rights, contact Cirkex support in writing. We will respond to your request within 30 days.
Cirkex is an adult gaming platform. This site is strictly prohibited for anyone under the age of 18.
If you believe a minor is using Cirkex, please contact our support team immediately. We will take swift action.
Cirkex uses industry-leading security technology to protect your data. Our security framework operates on multiple layers:
In the event of a security breach, Cirkex will promptly notify all affected users and work quickly to resolve the issue. We believe in full transparency — no incident will ever be concealed.
Cirkex may update this Privacy Policy when necessary. We always notify users in advance before any changes take effect.
Last Updated: This Privacy Policy was last updated in January 2026. We recommend reviewing this page periodically.
For any questions, concerns, or complaints regarding the Privacy Policy, please contact Cirkex. Our privacy team aims to respond within 48 hours.
We take every complaint seriously. If you are not satisfied with the resolution, you may escalate the matter to the relevant regulatory authority.
Straightforward answers to the most frequently asked questions from Cirkex users